How do I completely remove and reinstall PTFinish? (FX1200)
- Uninstall PTFinish from Add/Remove programs in the Control Panel. (Windows Vista and Windows 7 users will need to go to the Control Panel – Programs & Features - Uninstall a Program)
- Delete the InstallPTfinish folder from C:\Program Files\Primera Technology.
- Delete the PTfinsh folder from C:\Documents and Settings\All Users\Application Data\PTI (The "Application Data" folder may be a hidden folder.) On Windows Vista and Windows 7 the "PTfinish" folder is here: C:\ProgramData\PTI
- Download and Install the latest version of PTfinish here: http://www.primera.com/downloads/support/CX1200/CX1200.html
- Reboot the PC after the install is complete.