When submitting a job from the client, "Checking Server Status" message is continuously displayed. The job never starts. (PTPublisher NE)
The checking server status message should only appear for a few moments before the data associated with the job is sent to the server computer. If the message never disappears there is a problem. Check the following:
Multiple SureThing CD/DVD Labeler Programs may be installed. Specifically, the deluxe version of SureThing may be installed. Please remove all versions of SureThing via add/remove programs in Windows. Reinstall only the latest Primera version of SureThing.
The latest software can be found here: