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DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

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Question
DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

Answer

 

DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

This will happen if the user is logged in as a Power User or user in Windows XP.

Update to the latest version of PTPublisher to fix this issue. See this article for details.


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Views: 2602 Created on: May 25, 2014
Date updated: May 10, 2016

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