The drive in the Bravo does not show up as a recorder in Discribe. (Bravo - MAC)

Article ID: 44709  

Question
The drive in the Bravo does not show up as a recorder in Discribe. (Bravo - MAC)

Answer

The drive in the Bravo does not show up as a recorder in Discribe. (Bravo - MAC)

Try the following suggestions to get the drive recognized.

1. Plugin Sequence.

Try this sequence for getting the Mac to recognize the unit's burner drive:

  • Shutdown your Mac.
  • Unplug everything from the back of the unit.
  • Restart your Mac.
  • When it is completely up then replug the power cable and Firewire cable into the back of the unit.
  • Wait 5 seconds, then go to the Apple - About this Mac - More Info - Hardware - Firewire Devices - Click on the arrow - you should see the Primera Drive listed. If the drive is shown you can plug in the other cables and start copying discs.

2. Firewire Card Driver.

Check to see if your firewire card is being recognized by your computer. Go to the Apple - About this Mac - More Info - Hardware - Firewire. If you don't see Firewire, it is not installed.

3. Firewire Card Quality.

Try a different Firewire Card. Make sure you are using a good Firewire card on a PC, and avoid onboard Firewire and laptops, as they have proven to be less reliable. We recommend using a Firewire card that has a TI chipset (Texas Instruments). Adaptec makes a good card (model 4300) that uses a TI chipset. Also, the card we sell uses a TI chipset.

4. Firewire Ports/Hubs.

Try different ports on the Firewire card using the proper plug in sequence above. Try another Firewire cable. Unplug other Firewire devices. The PCI slot that the card is plugged into may not be able to handle multiple simultaneous Firewire connections. Do not plug the Bravo into a firewire hub or a pass through port on an external drive.

5. Firewire Cable.

Try a new Firewire Cable.

6. Firewire Card Slot.

Try the Firewire card in a different PCI slot.

7. Alternate MAC.

Try it on a new MAC with a different firewire card. You do not need to install any software. Just plug in the firewire cable and after a few seconds you should be able to see the drive in System Profiler.

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Article Details
Views: 5021 Created on: May 24, 2014