An error occurred trying to enumerate the servers, please try again - error received when opening the PTBurn client.

Article ID: 44909  

Question
An error occurred trying to enumerate the servers, please try again - error received when opening the PTBurn client.

Answer

An error occurred trying to enumerate the servers, please try again - error received when opening the PTBurn client.

This error occurs when there is a version mismatch between server and client. For example, if you updated a client to the latest version but did not update the server you might receive this error. You might also receive the error if you updated the server but not all clients.

Please update both the client and the server to the versions that were packaged together. If you are unsure, just download the latest versions. Contact tech support for a username and password to download the latest versions from this page:

http://www.primera.com/software_upgrade.html


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Views: 1347 Created on: May 24, 2014