How do I find the firmware version of my Primera product? (Mac or PC)

Article ID: 44964  

Question
How do I find the firmware version of my Primera product? (Mac or PC)

Answer

 

How do I find the firmware version of my Primera product?

Finding the Firmware Version on a PC.

1. Go to the Start Menu - Choose Printers and Faxes.

2. Right Click on the Printer Driver - Choose Printing Preferences.



3. Click on Clean/Change Cartridges & Check Ink... as shown below - Choose Properties.

4. Click Details.



5. Look for the Firmware Version.

Finding the Firmware Version on a Macintosh

1. Open the Printer Setup Utility or Print Center (Go to Macintosh HD - Choose Applications - Choose Utilities - Printer Setup Utility). 

2. Select the name of the product you want to check. Click Utility.



3. Click the About button.



4. Look for the Firmware Version.


Article Details
Views: 6726 Created on: May 25, 2014