DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

Article ID: 45068  

Question
DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

Answer

 

DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

This will happen if the user is logged in as a Power User or user in Windows XP.

Update to the latest version of PTPublisher to fix this issue. See this article for details.


Article Details
Views: 2593 Created on: May 25, 2014