Unknown USB Device error appears in Devices and Printers when the Bravo SE-3 is connected. Windows 7 Only. (Bravo SE-3)

Article ID: 77869  

Question
Unknown USB Device error appears in Devices and Printers when the Bravo SE-3 is connected. Windows 7 Only. (Bravo SE-3)

Answer

Unknown USB Device error appears in Devices and Printers when the Bravo SE-3 is connected. Windows 7 Only. (Bravo SE-3) 

Solution:  You must update Windows 7 to SP1 (Service Pack 1) so that USB 3.0 works properly for the Bravo SE-3.  Windows made improvements to how USB 3.0 devices are handled in Service Pack 1.

Alternate Solution:  Connect the Bravo SE-3 to a USB 2.0 Hub so that the entire system is downgraded to USB 2.0 by the hub.  For BLU units (Blu-ray) burn speeds may be decreased if a USB 2.0 hub is used.


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Views: 1445 Created on: Jul 28, 2016