The Technical Support Report Utility does not run or I receive the error message “The dynamic link library gdiplus.dll could not be found in the specified path”. (Windows 2000)
This problem occurs on many computers running Windows 2000 using certain video adapters.
To solve this issue, please download and run this 2000tsrfix.exe utility.
After you have run the utility, get the latest version of the Technical Support Report Utility from the Software Upgrades page and attempt to run it.