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Knowledge base
View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
How do I print from my Photo Booth Software to the IP60?
Jul 19, 2019
11329 views
How do I setup the AP550 Applicator?
Jun 12, 2019
3503 views
How do I print to the IP60 using 5x7 photo paper with perforation?
Jun 04, 2019
3509 views
How fast does my CD/DVD/BDR drive burn CDs, DVDs or Blu-ray?
May 28, 2019
17684 views
Printing Direct From Your DSLR (IP60)
May 24, 2019
5823 views
Popular Knowledgebase Articles
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Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer)
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No Robot Found (Error message received after opening PTPublisher for PC)
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Discs are printing with poor quality or missing colors. (4100 Series)
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How do I send my product in for repair? How much is it? Where do I send it?
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How do I completely remove and reinstall a Primera printer driver on Mac OSX 10.5 - 10.12?
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Top Rated Knowledgebase Articles
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Why can't I record a 2-hour video to DVD?
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Can I operate my Bravo with its cover open?
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Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only)
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