When I send a job from PTPublisher client to the server, a message appears "Checking Server Status". The message stays on screen until the job is aborted. (PTPublisher NE)
Article ID: 44626

Question

When I send a job from PTPublisher client to the server, a message appears "Checking Server Status". The message stays on screen until the job is aborted. (PTPublisher NE)

Answer

 

When I send a job from PTPublisher client to the server, a message appears "Checking Server Status".  The message stays on screen until the job is aborted. (PTPublisher NE)

The PTPublisher Service on the server computer needs to be restarted.

To check if the service is running or to restart it on the server computer:

1.  Go to Start - Run - Type Services.msc in the box. A services utility will open.

2. Find the PTPublisherService.exe on the list. 

3. Right click on it. Choose Restart from the menu that appears.

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Article Details

Views: 5873	Created on: May 24, 2014 Date updated: May 26, 2016
Posted in: Bravo 4100 Series, Bravo II or XR, Bravo Pro-XRP-Xi Series, PTPublisher for PC

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