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The picture file " cannot be found or is invalid. (Retrospect Error Message)

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Question
The picture file " cannot be found or is invalid. (Retrospect Error Message)

Answer

The picture file " cannot be found or is invalid.

To fix this problem uninstall the SureThing 4.x Deluxe version.  Reboot and reinstall the 3.15 version that is included on the installation disc.


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Views: 3443 Created on: May 24, 2014
Date updated: Aug 08, 2016

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