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"Filter Failed" message appears in print queue. Printer is not printing (Mac).

Article ID: 55769 Print
Question
"Filter Failed" message appears in print queue. Printer is not printing (Mac).

Answer

The printer utility is open.  Close the printer utility.  Now cancel and resend your print job.  

The printer utility allows you to see ink levels etc.  The printer will not print if this utility is open.  If you are using PTPublisher, the ink levels are displayed through that application instead.


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Article Details
Views: 11635 Created on: Oct 30, 2014
Date updated: Nov 16, 2015

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