View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
Orange arrow Do Primera Bravo Duplicators or LX Series Printers require any regular maintenance? Apr 06, 2018
1960 views
Orange arrow There are no devices compatible with this template. Do you want to print on plain paper? Error appears when printing a SureThing file. Mar 12, 2018
2803 views
Orange arrow Error Message: Paper Jam 200.69, 200.72 or 200.75 (CX1200) Feb 22, 2018
1660 views
Orange arrow What are the container and media specifications for the AP550? Feb 20, 2018
1170 views
Orange arrow What are the container and media specifications for the AP360/362? Feb 20, 2018
3711 views

Popular Knowledgebase Articles
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Orange arrow Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer) 41348
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Orange arrow No Robot Found (Error message received after opening PTPublisher for PC) 14204
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Orange arrow How do I completely remove / uninstall PTPublisher for Mac from my computer (Mac)? 12366
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Top Rated Knowledgebase Articles
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Orange arrow How do I Reset the Fuser Counter after Installing a New Fuser? (CX1200)

3897 views
Orange arrow Can I operate my Bravo with its cover open?

3860 views
Orange arrow How to Disable Driver Signature Enforcement in Windows 8.

3990 views
Orange arrow Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only)

2253 views
Orange arrow Black text is printing blurry or with shadowing.

3240 views