View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
Orange arrow How do I print from my Photo Booth Software to the IP60? Jul 19, 2019
9825 views
Orange arrow How do I setup the AP550 Applicator? Jun 12, 2019
2500 views
Orange arrow How do I print to the IP60 using 5x7 photo paper with perforation? Jun 04, 2019
2629 views
Orange arrow How fast does my CD/DVD/BDR drive burn CDs, DVDs or Blu-ray? May 28, 2019
16011 views
Orange arrow Printing Direct From Your DSLR (IP60) May 24, 2019
4794 views

Popular Knowledgebase Articles
Views
Orange arrow Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer) 81942
81942 views
Orange arrow No Robot Found (Error message received after opening PTPublisher for PC) 35756
35756 views
Orange arrow Discs are printing with poor quality or missing colors. (4100 Series) 33348
33348 views
Orange arrow How do I send my product in for repair? How much is it? Where do I send it? 31992
31992 views
Orange arrow How do I completely remove and reinstall a Primera printer driver on Mac OSX 10.5 - 10.12? 28704
28704 views

Top Rated Knowledgebase Articles
Rating
Orange arrow The arm and cartridges slam into the sides or move in fast jerking motions back and forth. (Bravo/BravoPro/Signature)

6189 views
Orange arrow "The duplicator cover is open. Shut the top cover to continue" Received this error but the cover IS closed.

4776 views
Orange arrow What is the difference between DVD+R and DVD-R?

9475 views
Orange arrow The arm for my Bravo / Bravo II / Bravo Pro is stuck in the up or down position. It makes a buzzing noise when I power on the unit. (inhouse)

6773 views
Orange arrow At what point do the LX800 / LX810 / LX400 printers warn for low ink? Can warning points be adjusted?

5485 views