View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
Orange arrow Slides are not feeding from the blue slide cartridge into the printer. (Signature Slide Printer) May 21, 2018
2082 views
Orange arrow What is the difference between the pigment ink found in the LX2000 and the dye ink found in the LX900? May 17, 2018
752 views
Orange arrow PTPublisher NE Service does not start up with Windows or crashes frequently. The server computer print preferences are not applied to jobs sent from clients. Receive Error 104 when trying to burn data projects with data from a network source. May 15, 2018
1655 views
Orange arrow Possible Error With License File -1 -or- Error Locating Security Device -or- Please replace security device (PTPrint Error) May 01, 2018
3047 views
Orange arrow How can I apply a label starting at a specific point on the container? (AP362 ONLY!) Apr 20, 2018
2598 views

Popular Knowledgebase Articles
Views
Orange arrow Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer) 42542
42542 views
Orange arrow How do I send my product in for repair? How much is it? Where do I send it? 17381
17381 views
Orange arrow No Robot Found (Error message received after opening PTPublisher for PC) 14667
14667 views
Orange arrow Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows XP - Any Printer) 13350
13350 views
Orange arrow How do I completely remove / uninstall PTPublisher for Mac from my computer (Mac)? 12948
12948 views

Top Rated Knowledgebase Articles
Rating
Orange arrow How do I Reset the Fuser Counter after Installing a New Fuser? (CX1200)

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Orange arrow Can I operate my Bravo with its cover open?

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Orange arrow How to Disable Driver Signature Enforcement in Windows 8.

4187 views
Orange arrow Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only)

2401 views
Orange arrow Black text is printing blurry or with shadowing.

3435 views