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Knowledge base
View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
How do I print from my Photo Booth Software to the IP60?
Jul 19, 2019
8760 views
How do I setup the AP550 Applicator?
Jun 12, 2019
2009 views
How do I print to the IP60 using 5x7 photo paper with perforation?
Jun 04, 2019
2107 views
How fast does my CD/DVD/BDR drive burn CDs, DVDs or Blu-ray?
May 28, 2019
14778 views
Printing Direct From Your DSLR (IP60)
May 24, 2019
4077 views
Popular Knowledgebase Articles
Views
Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer)
79643
79643 views
No Robot Found (Error message received after opening PTPublisher for PC)
33525
33525 views
Discs are printing with poor quality or missing colors. (4100 Series)
32267
32267 views
How do I send my product in for repair? How much is it? Where do I send it?
30650
30650 views
How do I completely remove and reinstall a Primera printer driver on Mac OSX 10.5 - 10.12?
27590
27590 views
Top Rated Knowledgebase Articles
Rating
The CX1200 prints only blank pages if when printing an all black label and eventually displays Paper Jam 250.66 (CX1200).
6623 views
Back or front edge of the print is printing light/faded or is speckled with unprinted areas - general poor transfer. (CX1200)
6516 views
Paper is coming out of the printer too fast. There is not enough time to tape it to the core. (CX1200)
4645 views
When adding a barcode on top of a graphic, the barcode does not appear. It is behind the graphic. (Nice Label SE)
4287 views
The AP360 or AP362 is running slower than normal.
8520 views
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