No Response. Make sure the Disc Publisher is powered on and the USB cable is connected.
There are several things to check.
1. Local Admin Rights. You must be have local administrative rights to the PC running the Bravo. You may be able to print only from SureThing with less than Admin Rights but you will not be able to print and burn from Primo DVD. See this article for more information.
(A) Try another USB port. Ports in the front of the computer don't usually work as well as ports connected directly to the computer's mother board or ports on a PCI card.
(B) Try another USB cable.
(C) Check the Universal Serial Bus controller in Device Manager. Make sure it is installed. Go to Control Panel - System - Hardware Tab - Device Manager. Try another USB device (printer, scanner, camera, etc.).
(D) The USB connection or the printer is set to the wrong port in the driver. To set it to the correct port use the procedure below: