> Knowledge base> Article: There are no devices compatible with this template. Do you want to print on plain paper? Error appe

There are no devices compatible with this template. Do you want to print on plain paper? Error appears when printing a SureThing file.

Article ID: 44587 Email Print
Question
There are no devices compatible with this template. Do you want to print on plain paper? Error appears when printing a SureThing file.

Answer

 

There are no devices compatible with this template.  Do you want to print on plain paper?  Error appears when printing a SureThing file.

Multiple versions of SureThing are installed on the same computer. 

  1. Please uninstall all versions of SureThing on this computer.
  2. Delete the  C:\Program Files (x86)\Common Files\SureThing Shared folder or C:\Program Files\Common Files\SureThing Shared folder.
  3. Reinstall only the Primera version.   

related articles

Article Details
Views: 2531 Created on: May 24, 2014
Date updated: Feb 05, 2016

Poor Outstanding