My Bravo is printing slow when printing from PTPublisher and/or SureThing. What can I do? (PC only)
Article ID: 44684

Question

My Bravo is printing slow when printing from PTPublisher and/or SureThing. What can I do? (PC only)

Answer

 

My Bravo is printing slow when printing from PTPublisher and/or SureThing.  What can I do? (PC only)

 

 

1.  Check USB connection.  Ensure that the USB cable is 6ft or less and plugged directly into the back of the PC.  It should not be going through any hubs or extenders.  Try a different USB port and USB cable.

 

2.  Disable antivirus software.  Certain anti-virus software can cause slow printing through PTPublisher or SureThing.  Turning off the antivirus software allows the Bravo to print right away.  You may only need to turn off "active monitoring".

 

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Article Details

Views: 6229	Created on: May 24, 2014 Date updated: May 02, 2016
Posted in: Bravo 4100 Series, Bravo II or XR, Bravo SE - SE-3, Bravo Pro-XRP-Xi Series, PTPublisher for PC, SureThing

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