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Category: DUP-07
13 Articles
Orange arrow Primera Europe Technical Support Contact Information

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  Primera Europe Technical Support Contact Information Primera Technology EuropeTechnical SupportMainzer Strasse 13165187 WiesbadenGermanyfon +49-(0)611-92777-0fax +49-(0)611-92777-50email: support@primera.eu www.primera.eu...
Orange arrow What type of CD and DVD discs / media does Primera recommend?

10883 views
  What type of CD and DVD discs / media does Primera recommend? For best performance, we recommend our Tuffcoat media. This media has the best combination of printable and burnable surface available for our products. You can purchase it at our webstore www.primerastore.com. The recorder drives an...
Orange arrow How fast can the DUP-07 copy a CD or DVD?

8947 views
  How fast can the DUP-07 copy a CD or DVD? There are two methods you can use to copy from the duplicator, disc to disc or from the hard disk (HDD). There are varying ways to use both functions for convenience factors (such as autocopy, load and copy, etc.), but the actual duplication time is the sa...
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Orange arrow Targets mcode mixed! - Error is displayed on the LCD screen.

5015 views
  Targets mcode mixed! - Error is displayed on the LCD screen. This means that you have inserted mixed media brands into one or more recorders. All seven recorders must contain the same exact discs. Press the exit button <-- to clear the error. All recorder drive doors will open. Remove the mi...
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Orange arrow Targets mcode mixed! - Error is displayed on the LCD screen.

4713 views
  Targets mcode mixed! - Error is displayed on the LCD screen. This means that you have inserted mixed media brands into one or more recorders. All seven recorders must contain the same exact discs. Press the exit button <-- to clear the error. All recorder drive doors will open. Remove the m...
Posted in: DUP-07
Orange arrow DVDs burn correctly (no errors reported) but do not play -or- DVDs play on one player but not on another.

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  DVDs burn correctly (no errors reported) but do not play -or- DVDs play on one player but not on another. This is a fairly common problem that affects all DVD burners and players. The following factors affect whether a DVD will be playable (listed in order of importance). 1. Media Quality (Brand)...
Orange arrow My discs are constantly rejected or burned discs are bad. (DUP-07 Only)

5417 views
  My discs are constantly rejected. Burned discs are bad. (DUP-07 Only) Note: When you receive a rejected disc the drive door containing the bad copy will stay closed. Only drives with good copies will open for reloading. You may reload the drive with the bad copy by manually opening the drive door....
Posted in: DUP-07
Orange arrow How do I remove the tray on a Plextor 716a DVD drive to check for jammed discs?

5295 views
  How do I remove the tray on a Plextor 716a DVD drive to check for jammed discs? To remove the tray, it is necessary to disengage a small plastic hook on the left side of the tray. You need to pull up slightly on this hook so that it clears the catch on the inside of the the drive. Open the tray an...
Orange arrow What is the menu structure of the DUP-07 display screen?

4471 views
  What is the menu structure of the DUP-07 display screen? 1. COPY 2. TEST 3. COMPARE 4. TEST + COPY 5. COPY + COMPARE 6. VERIFY 7. SELECT BURN SPEED è CD to CD è DVD to DVD è H...
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Orange arrow What type of masters can the DUP-07 record from? What type of blanks can the DUP-07 record to?

4016 views
  What type of masters can the DUP-07 record from? What type of blanks can the DUP-07 record to? See the table below: Master Blanks DVD–R/RW to DVD–R/RW DVD+R/RW to DVD+R/RW DVD–R/RW to DVD+R/RW DVD+...
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Orange arrow After recording a disc, one or more of the drive doors on the DUP-07 does not open. What does this mean?

4650 views
  After recording a disc, one or more of the drive doors on the DUP-07 does not open. What does this mean? The discs in the closed doors are bad. When you receive a bad copy the drive door containing the bad copy will stay closed. Only drives with good copies will open for reloading. You may reload ...
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Orange arrow What are the Power Supply Specifications for Primera Products?

8432 views
  For Bravo, Bravo II, Bravo SE, Bravo SE-3, Optivault, Bravo XR, LX400, LX500, LX810, LX900, LX2000, ADL MAX, AP360/AP362, AP550 and Signature Z6. Input: 100-240 VacOutput: 12Vdc, 5.0A, 60W(max)Polarity: positive = inner / negative = outer (same as image below)Barrel Outer Diameter = 5mm See image...
Orange arrow The DUP-07 restarts over and over again when switched on.

4120 views
  The DUP-07 restarts over and over again when switched on. The power supply is accidentally set to 220v instead of 110v. Switch the setting back to 110v. The setting is located on the power supply on the back of the unit....
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