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Category: Signature IV
41 Articles
The arm and cartridges slam into the sides or move in fast jerking motions back and forth. (Bravo/BravoPro/Signature)
7112 views
The arm and cartridges slam into the sides or move in fast jerking motions back and forth. The encoder belt may have slipped out of its track in the back of the head carriage unit or may have become unseated from the posts on either side of the unit. The printhead carriage has a sensor behind it...
Posted in:
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo XRn
,
Bravo Pro-XRP-Xi Series
,
Signature IV
,
Signature Z6
,
Signature Pro
,
Bravo Mac
What is the difference between RGB and CMYK Color environments? What are PMS (Spot) colors?
8692 views
What is the difference between RGB and CMYK Color environments? What are PMS (Spot) colors? “CMYK”, “RGB” Each of these acronyms refers to a method of building colors for different environments. RGB The one that you are perhaps most familiar with (or aware of) is RGB. I...
Posted in:
LX900-LX910-LX2000
,
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo Pro-XRP-Xi Series
,
LX400-LX500
,
LX800-LX810
,
Signature IV
,
Signature Z6
,
Signature Pro
How do I send my product in for repair? How much is it? Where do I send it?
33886 views
Please contact technical support via phone, email or chat before sending your product in for repair. If they determine that the product needs repair, they will send you a Return Material Authorization (RMA) document which includes the RMA number, packing instructions and the shipping address of our...
Posted in:
LX900-LX910-LX2000
,
ADL-MAX
,
Accent Laminator
,
AP360-AP362-AP550
,
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo XRn
,
Bravo Pro-XRP-Xi Series
The ink in the color cartridge is mixing or the first few passes of printing are lighter than the rest. (Cleaning the Maintenance Station)
10904 views
The ink in the color cartridge is mixing or the first few passes of printing are lighter than the rest. (Cleaning the Maintenance Station) Cleaning the maintenance station prevents the color ink cartridge from mixing or the first few printing passes from being lighter than the rest of the label...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
LX800-LX810
,
Signature IV
,
Signature Z6
,
Signature Pro
,
Bravo Mac
My image is not printing centered on my discs
16799 views
My image is not printing centered on my discs This may be due to: 1. Ink on the Print Tray. Clean any excess ink that has accumulated on the printer tray with rubbing alcohol and a paper towel. Ink can cause the disc to stick on the tray and NOT slide into the correct position for printing. This ...
Posted in:
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
PTPublisher for PC
,
Signature IV
,
Signature Z6
,
Signature Pro
,
SureThing
The arm and cartridges slam into the sides of the unit or move in fast jerking motions back and forth. (Bravo/BravoPro/Signature)
18915 views
The arm and cartridges slam into the sides of the unit or move in fast jerking motions back and forth. The encoder belt may have slipped out of its track in the back of the head carriage unit or it may have become unseated from the posts on either side of the unit. The print head carriage has a ...
Posted in:
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo XRn
,
Bravo Pro-XRP-Xi Series
,
Signature IV
,
Signature Z6
,
Signature Pro
,
Bravo Mac
Black text is printing blurry or with shadowing.
10945 views
Black text is printing blurry or with shadowing. There are several possible reasons for this problem. All of them have to do with the driver preferences. Go to Start - Control Panel - Printers and Faxes - right click on the printer (Signature or Bravo) and choose printing preferences. See if y...
Posted in:
Bravo I
,
Bravo II or XR
,
Signature IV
,
Signature Z6
,
SureThing
,
Bravo Mac
Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows XP - Any Printer)
28236 views
Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows XP - Any Printer)1. Power on the printer using the power button. This forces the PC to re-recognize the device. (If starting at this step, simply connect USB and power to the printer.)2. Withi...
Posted in:
LX900-LX910-LX2000
,
Accent Laminator
,
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
LX400-LX500
,
LX800-LX810
,
Optivault-Retrospect
Discs are printing with poor quality, poor color matching, streaks, banding, or missing colors. (Bravo, Bravo II, Signature Only)
14221 views
Bravo or Signature Print Quality Problems This could be caused by a number of things, but usually is related to an ink nozzle not firing properly because it is clogged with dried ink. There are several things to try, one of which almost always solves the problem: 1. Cartridge. Try a new cartridg...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Pro-XRP-Xi Series
,
Signature IV
,
Signature Z6
,
Bravo Mac
I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields?
6683 views
I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields? With the Insert Field function of the SureThing CD Labeler software you can create serialized discs, autom...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Pro-XRP-Xi Series
,
ComposerMAX
,
ComposerPro or XL
,
Inscripta
,
PTBurn SDK
,
Signature IV
,
Signature Z6
,
Signature Pro
My Primera Printer is not printing - The printed file appears in the print queue and then disappears after a few moments. (PC Only)
18962 views
My Primera Printer is not printing - The printed file appears in the print queue and then disappears after a few moments (PC Only). Only try the procedure below if you are getting the exact symptom described above. Otherwise consult the related articles at the bottom of this article. A. Install ...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
Inscripta
,
LX400-LX500
,
LX800-LX810
,
Signature IV
,
Signature Z6
,
Signature Pro
What is a PRN file and how do I create one?
15148 views
What is a PRN file and how do I create one? A .prn file is an already-rasterized graphic image. Windows would normally re-raster the image each time it is printed. A .prn file includes not only the bit-by-bit description of the image, but also print driver preference information such as type of in...
Posted in:
Bravo I
,
Bravo II or XR
,
ComposerMAX
,
ComposerPro or XL
,
Inscripta
,
PrimoDVD
,
Signature IV
,
Signature Z6
,
SureThing
The picture or graphic printed on my label is blurry, pixilated or jagged. (Also applies to images or graphics imported into SureThing or NiceLabel)
12131 views
The picture or graphic printed on my label is blurry, pixilated or jagged. (Also applies to images or graphics imported into SureThing or NiceLabel) The picture or graphic probably does not have a high enough resolution (DPI). Even though a picture or graphic may look fine on the computer screen, ...
Posted in:
LX900-LX910-LX2000
,
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo XRn
,
Bravo Pro-XRP-Xi Series
,
CX1200-FX1200-CX1000-FX1000
,
LX400-LX500
,
LX800-LX810
The power light is flickering/flashing whenever I try to print or when the unit is first turned on. The printer will not print. (Bravo, Bravo II, Bravo XR, Signature)
24651 views
The power light is flickering/flashing whenever I try to print or when the unit is first turned on. The printer will not print. (Bravo, Bravo II, Bravo XR, Signature) The blinking power light indicates that the unit has a cartridge problem. There could be several reasons for this: 1. Incorrect...
Posted in:
Bravo I
,
Bravo II or XR
,
Signature IV
,
Signature Z6
,
Signature Pro
,
Bravo Mac
How do I completely remove a Primera Print Driver? (Windows Vista/XP/7/8)
18263 views
How do I completely remove a Primera print driver? (Windows XP/Vista/7/8) The steps in this article are only necessary for corrupt drivers or driver remnants that prevent the printer from reinstalling properly. Note that you must be the local administrator of your computer in order to remove or in...
Posted in:
LX900-LX910-LX2000
,
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
Inscripta
,
LX400-LX500
,
LX800-LX810
,
Optivault-Retrospect
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