> Knowledge base> Category: Bravo II or XR
Category: Bravo II or XR
261 Articles
Orange arrow What is the size capacity of my DVD, Dual Layer DVD or Blu-ray disc?

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  DVD and Blu-ray manufacturers state capacity in decimal form. However, most computers read capacity in binary. The following table translates stated decimal capacity into actual binary capacity. Single layer capacity Dual/Double layer capacity Stated Capacity (GB) PTPublisher Capa...
Orange arrow “A robot was found but no drive was found” error when opening PTPublisher on Mac.

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  “A robot was found but no drive was found” error when opening PTPublisher on Mac. Typically, this means the drive in the Bravo is not being recognized by the Mac. Go to Apple – About this Mac – More Info – Hardware - Disc Burning. You should see an extra CD...
Orange arrow The arm and cartridges slam into the sides of the unit or move in fast jerking motions back and forth. (Bravo/BravoPro/Signature)

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  The arm and cartridges slam into the sides of the unit or move in fast jerking motions back and forth. The encoder belt may have slipped out of its track in the back of the head carriage unit or it may have become unseated from the posts on either side of the unit. The print head carriage has a ...
Orange arrow How to Disable Driver Signature Enforcement in Windows 8.

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  How to Disable Driver Signature Enforcement in Windows 8. From the Metro Start Screen, open Settings (move your mouse to the bottom-right-corner of the screen and wait for the pop-out bar to appear, then click the Gear icon). Click ‘Change PC Settings’. Click ‘General’....
Orange arrow What specific rights are required in the Windows registry?

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  What specific rights are required in the Windows registry? Check permissions on two folders in the registry. To access the registry, go to Start – Run on Windows XP or click the Start (Windows logo) - All Programs - Accessories - Run on Windows Vista and Windows 7. Type in regedit and cl...
Orange arrow Unable to add printer driver in the Printer Setup Utility (Print Center) on MAC OS 10.x -or- Receive message "Driver not Installed" next to Disc Publisher.

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  Unable to add printer driver in the Printer Setup Utility (Print Center) on MAC OS 10.x -or- Receive message "Driver not Installed" next to Disc Publisher. 1. Reboot. First, Reboot the Mac. It is often necessary to reboot after installing driver files. Once the Mac is rebooted, try to add the prin...
Orange arrow Can I operate my Bravo with its cover open?

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  Can I operate my Bravo with its cover open? No. The cover must be closed for the robotics to move. This is a required safety feature. However, there is a way to open the lid and watch the Bravo if you need to observe the robotic movements for troubleshooting purposes. You can simply block the opt...
Orange arrow Unable to change the inner diameter or outer margin of the printed disc. (PTPublisher Mac)

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  Unable to change the inner diameter or outer margin of the printed disc. (PTPublisher Mac) 1. Make sure the image you are printing does not already have the inner diameter or outer margin built into the image. Some designers add the cropped inner circle and outer margin into the design using thei...
Orange arrow Black text is printing blurry or with shadowing.

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  Black text is printing blurry or with shadowing. There are several possible reasons for this problem. All of them have to do with the driver preferences. Go to Start - Control Panel - Printers and Faxes - right click on the printer (Signature or Bravo) and choose printing preferences. See if y...
Orange arrow The arm for my Bravo / Bravo II / Bravo Pro is stuck in the up or down position. It makes a buzzing noise when I power on the unit. (inhouse)

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  The arm for my Bravo / Bravo II / Bravo Pro is stuck in the up or down position. It makes a buzzing noise when I power on the unit. Bravo II This can happen if the Bravo II power is interrupted during an arm movement. Use the following procedure to correct the problem. 1. Power off the unit.2....
Orange arrow The arm and cartridges slam into the sides or move in fast jerking motions back and forth. (Bravo/BravoPro/Signature)

2834 views
  The arm and cartridges slam into the sides or move in fast jerking motions back and forth. The encoder belt may have slipped out of its track in the back of the head carriage unit or may have become unseated from the posts on either side of the unit. The printhead carriage has a sensor behind it...
Orange arrow There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. --Error received when upgrading PTPublisher from a previous version.

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  There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. --Error received when upgrading PTPublisher from a previous version. This error may appear when attempting to upgrade from a previous version of PTPublisher. It does not apply ...
Orange arrow Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only)

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  Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only) It is NOT possible to span data over the multiple discs using the Primo DVD software. You can back up data but you will need to determine where to end one set of data and begin another on multip...
Orange arrow The image is printing off center on my disc every few prints. It will print several centered and then one off center and then go back to centered again. (Bravo)

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  The image is printing off center on my disc every few prints. It will print several centered and then one off center and then go back to centered again. (Bravo) This can happen because of a dirty encoder belt on the Bravo. The encoder belt runs the entire width of the Bravo and is parallel to the...
Orange arrow What is the difference between DVD+R and DVD-R?

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  What is the difference between DVD+R and DVD-R? The practical difference between +R and -R discs is that some +R discs play on players that -R disc don't play on and vice versa. The technical differences are numerous. The main difference is that DVD+R use ADIP format to write instead of Pre-pits...

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