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Category: Bravo II or XR
262 Articles
Can I operate my Bravo with its cover open?
9636 views
Can I operate my Bravo with its cover open? No. The cover must be closed for the robotics to move. This is a required safety feature. However, there is a way to open the lid and watch the Bravo if you need to observe the robotic movements for troubleshooting purposes. You can simply block the opt...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Mac
Unable to change the inner diameter or outer margin of the printed disc. (PTPublisher Mac)
7366 views
Unable to change the inner diameter or outer margin of the printed disc. (PTPublisher Mac) 1. Make sure the image you are printing does not already have the inner diameter or outer margin built into the image. Some designers add the cropped inner circle and outer margin into the design using thei...
Posted in:
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
PTPublisher for Mac
Why can't I record a 2-hour video to DVD?
7934 views
Why can't I record a 2-hour video to DVD? The most common reason that your video will not burn to a DVD is because it is too long. When videos are originally created there are many possible bit rates that may be selected by the author. These bit rates affect the size of the video as well as the qu...
Posted in:
Bravo II or XR
,
ComposerMAX
,
ComposerPro or XL
,
PrimoDVD
,
Bravo Mac
The arm for my Bravo / Bravo II / Bravo Pro is stuck in the up or down position. It makes a buzzing noise when I power on the unit. (inhouse)
7568 views
The arm for my Bravo / Bravo II / Bravo Pro is stuck in the up or down position. It makes a buzzing noise when I power on the unit. Bravo II This can happen if the Bravo II power is interrupted during an arm movement. Use the following procedure to correct the problem. 1. Power off the unit.2....
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Pro-XRP-Xi Series
The arm and cartridges slam into the sides or move in fast jerking motions back and forth. (Bravo/BravoPro/Signature)
6978 views
The arm and cartridges slam into the sides or move in fast jerking motions back and forth. The encoder belt may have slipped out of its track in the back of the head carriage unit or may have become unseated from the posts on either side of the unit. The printhead carriage has a sensor behind it...
Posted in:
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo XRn
,
Bravo Pro-XRP-Xi Series
,
Signature IV
,
Signature Z6
,
Signature Pro
,
Bravo Mac
Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only)
7332 views
Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only) It is NOT possible to span data over the multiple discs using the Primo DVD software. You can back up data but you will need to determine where to end one set of data and begin another on multip...
Posted in:
Bravo I
,
Bravo II or XR
,
ComposerPro or XL
,
PrimoDVD
The image is printing off center on my disc every few prints. It will print several centered and then one off center and then go back to centered again. (Bravo)
5330 views
The image is printing off center on my disc every few prints. It will print several centered and then one off center and then go back to centered again. (Bravo) This can happen because of a dirty encoder belt on the Bravo. The encoder belt runs the entire width of the Bravo and is parallel to the...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Mac
What is the difference between DVD+R and DVD-R?
10789 views
What is the difference between DVD+R and DVD-R? The practical difference between +R and -R discs is that some +R discs play on players that -R disc don't play on and vice versa. The technical differences are numerous. The main difference is that DVD+R use ADIP format to write instead of Pre-pits...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Pro-XRP-Xi Series
,
ComposerMAX
,
ComposerPro or XL
,
Discribe
,
PrimoDVD
,
PTBurn SDK
,
Bravo Mac
How many discs per cartridge can the Bravo/Bravo II print?
6733 views
How many discs per cartridge can the Bravo/Bravo II print? This depends on many factors. However, with 100% coverage and printing an even amount of each color at the default resolution of 1200 the Bravo/Bravo II prints approximately 100 to 130 discs per cartridge. If you are not printing full cove...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Mac
"The duplicator cover is open. Shut the top cover to continue" Received this error but the cover IS closed.
5370 views
"The duplicator cover is open. Shut the top cover to continue" Received this error but the cover IS closed. The reflective sticker on the tinted cover may have come off or is out of place. If you open the lid and look where it hinges to the Bravo on the right side you should see reflective tape...
Posted in:
Bravo I
,
Bravo II or XR
,
Bravo Pro-XRP-Xi Series
,
Bravo Mac
What is the size capacity of my DVD, Dual Layer DVD or Blu-ray disc?
22141 views
DVD and Blu-ray manufacturers state capacity in decimal form. However, most computers read capacity in binary. The following table translates stated decimal capacity into actual binary capacity. Single layer capacity Dual/Double layer capacity Stated Capacity (GB) PTPublisher Capa...
Posted in:
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo XRn
,
Bravo Pro-XRP-Xi Series
,
ComposerMAX
,
ComposerPro or XL
,
Discribe
,
PrimoDVD
I receive the error when printing from PTPublisher 'No compatible devices found, would you like to print on plain paper?' (PTPublisher)
7175 views
I receive the error when printing from PTPublisher 'No compatible devices found, would you like to print on plain paper?' (PTPublisher) There are three possible reasons this error occurs: 1. More than one version of SureThing is installed on the computer. Check to make sure only one version o...
Posted in:
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
PTPublisher for PC
,
SureThing
How do I prepare my unit for shipping to Primera for repair or exchange?
13435 views
How do I prepare my unit for shipping to Primera for repair or exchange? The instructions below should be followed for each product before boxing. It is best to use the original box and foam/cardboard supports. If you do not have the box, package the product in a box large enough to leave space ...
Posted in:
LX900-LX910-LX2000
,
AP360-AP362-AP550
,
Bravo I
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo XRn
,
Bravo Pro-XRP-Xi Series
,
LX400-LX500
,
LX800-LX810
Error - multiple discs have been placed in the recorder or printer but they were not - Problems picking last disc from bin - It says it is empty but it is not - After the last disc is picked, a flash
14873 views
For BravoPro Xi, 4100 or 4200 Series Only: 1. In PTPublisher, Go to the Tools Menu - Calibrate the Disc Publisher. (For Mac: Go to the PTPublisher Menu - Calibrate Robot)2. Find the "Other Calibrations" section at the bottom.3. If the error occurred after the disc was placed in the printer, click ...
Posted in:
Bravo 4100 Series
,
Bravo II or XR
,
Bravo Pro-XRP-Xi Series
,
Optivault-Retrospect
What rights or permissions are required for Primera Printers? Can I print from a user (non-admin) account?
14809 views
To print from a user (non-admin) account, grant the rights below. For any Primera printer follow these steps. 1. Printer Rights. After installing the Printer driver, the administrator must open the Printers Folder, right-click on Primera Printer and click Properties. Click on the Se...
Posted in:
LX900-LX910-LX2000
,
Bravo 4100 Series
,
Bravo II or XR
,
Bravo SE - SE-3
,
Bravo Pro-XRP-Xi Series
,
CX1200-FX1200-CX1000-FX1000
,
LX400-LX500
,
LX800-LX810
,
Slide-Cassette Printer
,
Trio
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