> Knowledge base> Category: ComposerMAX
Category: ComposerMAX
65 Articles
Orange arrow I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields?

1966 views
  I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields? With the Insert Field function of the SureThing CD Labeler software you can create serialized discs, autom...
Orange arrow How do I send my product in for repair? How much is it? Where do I send it?

15141 views
  Please contact technical support via phone, email or chat before sending your product in for repair. If they determine that the product needs repair, they will send you a Return Material Authorization (RMA) document which includes the RMA number, packing instructions and the shipping address of our...
Orange arrow Why does lowering burn speed produce fewer errors and better quality discs?

2502 views
  Why does lowering burn speed produce fewer errors and better quality discs? Below is an example of an actual test performed to show the advantage of lowering the burn speed. Test 1 - A fifty disc burn at 52x with 700 MB of data produced 3 errors out of fifty. (Average Time per disc 3:18)* ...
Orange arrow The CD/DVD drive will not open when I attempt to open it via the software or the button on the front of the drive.

1673 views
  The CD/DVD drive will not open when I attempt to open it via the software or the button on the front of the drive. The drive is probably locked by the software. This is normal during a burn. It locks the drive so that the drive cannot be opened during a burn causing damage to the drive. If commu...
Orange arrow How fast does my CD/DVD/BDR drive burn CDs, DVDs or Blu-ray?

4406 views
  Table I: Drive Speeds/Specs by Model: Brand Model CD/DVD/DVD-DL/BDRBurn Speed Accepted Media Types Pioneer DVR-104 8x / 2x / na / na CD/ DVD-R 4.7GB Pioneer DVR-105 16x / 4x / na / na CD/ ...
Orange arrow Can I install CD / DVD / Blu-ray drive(s) in my Disc Publisher?

4118 views
  Primera does not recommend installing/replacing your own drives. You may void any remaining portion of your warranty (you have a 1 year warranty from the date of original purchase) by opening the case. Primera will not offer warranty support for any product that has drives that were not factory-ins...
Orange arrow My disc publisher is picking two or more discs at the same time.

1859 views
  The Bravo robotic arm is only physically capable of holding one disc at a time. However, there are a few things that would cause discs to stick together. New Media. New media taken directly from its packaging will often stick together. This happens because the printable surface that is applied to ...
Orange arrow What is the best way to copy/create a DVD?

3120 views
  What is the best way to copy/create a DVD? 1. Create DVD folders from your authoring program directly to your Hard Drive. 2. Using the recommended methods explained below, burn those folders directly to your DVD using Primo DVD, Discribe(Mac) or PTPublisher. This will give you the lowest possible...
Orange arrow Can I connect multiple printers or duplicators of the same model to my computer and run them simultaneously?

2203 views
  Can I connect multiple printers or duplicators of the same model to my computer and run them simultaneously? Yes, for the following products on a PC only. (Two or more printers or duplicators can not be run simultaneously on any Mac computer.) LX800 / LX810 / LX400 Bravo II AutoPrinter (no dr...
Orange arrow How do I copy/create DVDs in Primo DVD?

2836 views
  How do I copy/create DVDs in Primo DVD? The Primo DVD software was not meant for authoring DVDs. You must use another software to burn a master DVD first. Make sure that disc plays and the menus work on all systems. Now do one of the following three Job Types listed below. Note: This is a brief o...
Orange arrow How do I disable User Account Control (UAC) in Windows Vista, Windows 7 or Windows 8?

7397 views
  How do I disable User Account Control (UAC) in Windows Vista, Windows 7 or Windows 8? Windows Vista1. Click the Start (Windows logo) button and navigate to All Programs. Go to Accessories and click Run.2. Type msconfig in the box and click the OK button.3. Go to the Tools tab.4. Scroll down and cl...
Orange arrow What is the size capacity of my DVD, Dual Layer DVD or Blu-ray disc?

3106 views
  DVD and Blu-ray manufacturers state capacity in decimal form. However, most computers read capacity in binary. The following table translates stated decimal capacity into actual binary capacity. Single layer capacity Dual/Double layer capacity Stated Capacity (GB) PTPublisher Capa...
Orange arrow What is CD Text? What are ISRC codes?

1280 views
  What is CD Text? What are ISRC codes? A disc containing CD Text will display the names of the track and artist on CD Text enabled devices. Most CD Players are not capable of displaying CD Text. Click here to add CD Text using PrimoDVD or PTBurn SDK. IMPORTANT - If your goal is to view track infor...
Orange arrow How do I set up a Stream Job in Primo DVD?

1718 views
  How do I set up a Stream Job in Primo DVD? What: Steam job allows you to quickly copy multiple master discs. Simply stack the originals and the blank discs in the proper order in the input bin of your duplicator. There is no need to choose the number of copies or the location of the master disc. I...
Orange arrow Will my printer work with Windows 2003 Server?

1661 views
  Will my printer work with Windows 2003 Server? While none of our drivers are specifically created for or tested on Windows 2003 all Windows XP/2000 drivers can work with some modification. The following printer drivers should work without any modification: BravoPro Bravo II LX800 Signature...

Page: 1 of 5