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Category: PTBurn SDK
40 Articles
Orange arrow What specific rights are required in the Windows registry?

4696 views
  What specific rights are required in the Windows registry? Check permissions on two folders in the registry. To access the registry, go to Start – Run on Windows XP or click the Start (Windows logo) - All Programs - Accessories - Run on Windows Vista and Windows 7. Type in regedit and cl...
Orange arrow What is the difference between DVD+R and DVD-R?

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  What is the difference between DVD+R and DVD-R? The practical difference between +R and -R discs is that some +R discs play on players that -R disc don't play on and vice versa. The technical differences are numerous. The main difference is that DVD+R use ADIP format to write instead of Pre-pits...
Orange arrow What is the size capacity of my DVD, Dual Layer DVD or Blu-ray disc?

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  DVD and Blu-ray manufacturers state capacity in decimal form. However, most computers read capacity in binary. The following table translates stated decimal capacity into actual binary capacity. Single layer capacity Dual/Double layer capacity Stated Capacity (GB) PTPublisher Capa...
Orange arrow Why does lowering burn speed produce fewer errors and better quality discs?

3874 views
  Why does lowering burn speed produce fewer errors and better quality discs? Below is an example of an actual test performed to show the advantage of lowering the burn speed. Test 1 - A fifty disc burn at 52x with 700 MB of data produced 3 errors out of fifty. (Average Time per disc 3:18)* ...
Orange arrow I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields?

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  I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields? With the Insert Field function of the SureThing CD Labeler software you can create serialized discs, autom...
Orange arrow The picture or graphic printed on my label is blurry, pixilated or jagged. (Also applies to images or graphics imported into SureThing or NiceLabel)

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  The picture or graphic printed on my label is blurry, pixilated or jagged. (Also applies to images or graphics imported into SureThing or NiceLabel) The picture or graphic probably does not have a high enough resolution (DPI). Even though a picture or graphic may look fine on the computer screen, ...
Orange arrow How do I disable a drive in Device Manager?

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  How do I disable a drive in Device Manager? This is often necessary when troubleshooting to resolve drive conflicts. 1. Right click on “My Computer” or “Computer” and click on “Manage”. 2. Click on “Device Manager” at the left. 3. Click on &...
Orange arrow Software Error 510 – PTPublisher - Error appears in log

5202 views
  Software Error 510 – PTPublisher - Error appears in log If you receive this message, it means Surething CD/DVD Labeler is not installed. Surething is the program used to design labels. Please go to this link and download the latest version of Surething. Contact Primera Technical Sup...
Orange arrow Drives are not detected after a new drive was installed or top/bottom drives are swapped. (PTBurn SDK)

3983 views
  If you change to a new computer or receive your Publisher/Robot back from repair with new drives, it may be necessary to reassign top and bottom drives. Follow the steps below to reassign the drives. 1. Stop the PTBurn Service. Search for "Services". Open it. You will see "PTBurn Service" i...
Posted in: PTBurn SDK

Orange arrow What is the SDK? How can I use it with my Bravo / Bravo II / Bravo Pro / ComposerMAX?

2217 views
  What is the SDK? How can I use it with my Bravo / Bravo II / Bravo Pro / ComposerMAX? What is it? Primera’s PTBurn SDK is a Network-capable, text-based, shared-folder burning & printing application. It allows any client application to easily create discs with customized burn data and pr...
Orange arrow PTBurn/SDK is rejecting discs - I receive internal recording engine errors.

2390 views
  The reasons for rejected discs are listed below: 1. Defective - Low Quality Media. Try New Media. Recommended media can be found at our web store www.primerastore.com 2. Check for Clear Disc. See this article.3. Software conflict. Software such as Roxio EZ cd creator can conflict with PTBurn. Rox...
Posted in: PTBurn SDK

Orange arrow When recording a Data Project, what is the maximum filename length?

2791 views
  CD/DVD: Microsoft Joliet - Up to 106 characters in filename length CD/DVD: UDF - Up to 255 characters in filename length CD/DVD: UDF with Joliet Bridge - Up to 106 characters in filename length* A bridge allows for more versatility and a higher read percentage but it does reduce file name length...
Orange arrow How do I reassign drive letters in Windows?

3514 views
  How do I reassign drive letters in Windows? This is often necessary due to conflicts with the internal drives and network drives of your computer and the drives in the Bravo. 1. Right click on "My Computer" or "Computer" and select "Manage". 2. Click on "Disc Management" on the left. 3....
Orange arrow After the disc is done burning, Windows tries to automatically play the content on the disc.

1940 views
  After the disc is done burning, Windows tries to automatically play the content on the disc. Autoplay needs to be turned of on all drives connected to the computer. To turn off Autoplay, Click on Start - Choose Run. In the box type GPEDIT.MSC - Press Enter. This will open the Group Po...
Orange arrow Can I copy or create CD+G (Karaoke) discs in Primo DVD, Discribe or PTBurn?

1866 views
  Can I copy or create CD+G (Karaoke) discs in Primo DVD, Discribe or PTBurn? No. Our software does not support this disc format....

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