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Category: PTBurn SDK
40 Articles
Orange arrow What specific rights are required in the Windows registry?

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  What specific rights are required in the Windows registry? Check permissions on two folders in the registry. To access the registry, go to Start – Run on Windows XP or click the Start (Windows logo) - All Programs - Accessories - Run on Windows Vista and Windows 7. Type in regedit and cl...
Orange arrow I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields?

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  I would like to print a serial number, print date/time, or personalized information on discs - Each disc that is printed will have different information - How do I use SureThing merge fields? With the Insert Field function of the SureThing CD Labeler software you can create serialized discs, autom...
Orange arrow Why does lowering burn speed produce fewer errors and better quality discs?

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  Why does lowering burn speed produce fewer errors and better quality discs? Below is an example of an actual test performed to show the advantage of lowering the burn speed. Test 1 - A fifty disc burn at 52x with 700 MB of data produced 3 errors out of fifty. (Average Time per disc 3:18)* ...
Orange arrow The picture or graphic printed on my label is blurry, pixilated or jagged. (Also applies to images or graphics imported into SureThing or NiceLabel)

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  The picture or graphic printed on my label is blurry, pixilated or jagged. (Also applies to images or graphics imported into SureThing or NiceLabel) The picture or graphic probably does not have a high enough resolution (DPI). Even though a picture or graphic may look fine on the computer screen, ...
Orange arrow Software Error 510 – PTPublisher - Error appears in log

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  Software Error 510 – PTPublisher - Error appears in log If you receive this message, it means Surething CD/DVD Labeler is not installed. Surething is the program used to design labels. Please go to this link and download the latest version of Surething. Contact Primera Technical Sup...
Orange arrow How do I disable a drive in Device Manager?

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  How do I disable a drive in Device Manager? This is often necessary when troubleshooting to resolve drive conflicts. 1. Right click on “My Computer” or “Computer” and click on “Manage”. 2. Click on “Device Manager” at the left. 3. Click on &...
Orange arrow What type of CD and DVD discs / media does Primera recommend?

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  What type of CD and DVD discs / media does Primera recommend? For best performance, we recommend our Tuffcoat media. This media has the best combination of printable and burnable surface available for our products. You can purchase it at our webstore www.primerastore.com. The recorder drives an...
Orange arrow How do I reassign drive letters in Windows?

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  How do I reassign drive letters in Windows? This is often necessary due to conflicts with the internal drives and network drives of your computer and the drives in the Bravo. 1. Right click on "My Computer" or "Computer" and select "Manage". 2. Click on "Disc Management" on the left. 3....
Orange arrow How do I burn to a DVD using PTburn?

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  To burn a DVD in PTBurn: 1. Choose Data Job from the Main Menu. 2. Click Set Options on the Data Job Screen. 3. Check the DVD box. See Options panel below: 4. Click "Set" to save options. 5. Add the data to your job by dragging and dropping files or right clicking and choosing Add Files or F...
Orange arrow How do I add CD Text to an Audio Job in PrimoDVD or PTBurn SDK?

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  How do I add CD Text to an Audio Job in PrimoDVD or PTBurn SDK? Adding CD Text in PrimoDVD: Go to File - New Job - Audio Disc. Add the wav or mp3 files as you normally would by right clicking in the data window at the bottom right side of the screen and choosing add files. Once you have all of yo...
Orange arrow Primera Europe Technical Support Contact Information

3243 views
  Primera Europe Technical Support Contact Information Primera Technology EuropeTechnical SupportMainzer Strasse 13165187 WiesbadenGermanyfon +49-(0)611-92777-0fax +49-(0)611-92777-50email: support@primera.eu www.primera.eu...
Orange arrow How do I disable User Account Control (UAC) in Windows Vista, Windows 7 or Windows 8?

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  How do I disable User Account Control (UAC) in Windows Vista, Windows 7 or Windows 8? Windows Vista1. Click the Start (Windows logo) button and navigate to All Programs. Go to Accessories and click Run.2. Type msconfig in the box and click the OK button.3. Go to the Tools tab.4. Scroll down and cl...
Orange arrow How do I show hidden files and folders in Windows 7 or Windows 8?

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  How do I show hidden files and folders in Windows 7 or Windows 8? 1. Click Organize from any Windows explorer window (My Computer).2. Select Folder and Search Options.3. Select View.4. Select Show hidden files, folders and drives.5. Click OK....
Orange arrow What is the size capacity of my DVD, Dual Layer DVD or Blu-ray disc?

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  DVD and Blu-ray manufacturers state capacity in decimal form. However, most computers read capacity in binary. The following table translates stated decimal capacity into actual binary capacity. Single layer capacity Dual/Double layer capacity Stated Capacity (GB) PTPublisher Capa...
Orange arrow How do I disable/enable Interactive Services Dialog Detection messages in Vista / 7 / 8 / 10 ?

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  How do I disable/enable Interactive Services Dialog Detection messages in Windows Vista/7/8/10? To disable/enable Interactive Services Dialog Detection messages in Windows Vista/7/8/10, click on the Start icon and search the word “services”. Click on Services when it comes up, and fi...

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